Your trading password is a critical security barrier for conducting transactions on the OKX platform. Keeping it secure and updating it regularly can significantly reduce the risk of unauthorized account access. This guide will walk you through the step-by-step process of resetting your trading password on OKX, helping you protect your digital assets effectively.
Prerequisites for Resetting Your Trading Password
Before you begin, ensure you meet the following requirements:
- Verified OKX Account: You must have a fully verified OKX account. Completing at least KYC Level 2 is recommended for higher security and full functionality.
- Access to Verification Channels: Ensure you have access to the mobile phone number and email address linked to your OKX account to receive necessary verification codes.
- Secure Environment: Always perform sensitive account operations on a trusted device and a secure network connection.
Step-by-Step Guide to Resetting Your Password
Step 1: Log In to Your OKX Account
Navigate to the official OKX website directly by typing https://www.okx.com/join/BLOCKSTAR into your browser's address bar. Always manually enter the URL or use a saved bookmark to avoid phishing sites.
On the login page, enter your registered email or mobile number and your account login password. Carefully check for correct capitalization before clicking the "Login" button.
If you have forgotten your login password, use the "Forgot Password" link to initiate a recovery process via your email or phone.
Step 2: Access the Security Settings
Once logged in, locate your profile icon in the top right corner of the screen. Click on it to reveal a dropdown menu and select the "Security" or "Security Center" option. This area houses all critical security management tools for your account.
Step 3: Locate the Trading Password Option
Inside the Security Center, you will find various settings, including:
- Mobile number verification
- Two-factor authentication (2FA) management
- Login password change
- Trading password settings
Find and click on the option specifically labeled "Trading Password" or "Funds Password."
Step 4: Initiate the Password Reset
You will typically see two options: "Modify" (if you remember your current password) and "Reset" (if you have forgotten it).
- If you remember your current password: Click "Modify." You will be prompted to enter your current trading password, followed by your new password twice for confirmation. You will likely need to complete a 2FA verification step to finalize the change.
- If you have forgotten your current password: Click "Reset." This will launch a more thorough identity verification process to protect your assets.
Identity Verification Process
The platform will ask you to verify your identity through one or more of the following methods:
- SMS Verification: A code is sent to your registered mobile number.
- Email Verification: A link or code is sent to your registered email address.
- Authenticator App: Enter a code from your Google Authenticator or similar app.
- Security Questions: Answer questions you set up previously.
Complete the required verification steps to prove you are the legitimate account owner.
Step 5: Set a New Strong Password
After successful verification, you will be directed to create a new trading password.
- Create a password that is unique and strong, different from your login password.
- Enter the new password carefully and confirm it in the second input field.
- Submit the form. A success message will confirm that your new trading password is active.
Best Practices for Password Security
Creating a robust password is your first line of defense. Follow these guidelines:
- Length and Complexity: Use a password that is at least 12 characters long. Include a mix of uppercase letters, lowercase letters, numbers, and special symbols (e.g., ! @ # $ %).
- Avoid Personal Information: Never use easily discoverable information like birthdays, names, or anniversaries.
- Uniqueness: Do not reuse passwords from other websites or services. Each account should have a unique password.
- Use a Password Manager: Consider using a reputable password manager to generate and store complex passwords securely.
- Enable 2FA: Always enable two-factor authentication (2FA) on your account for an added layer of security beyond your password.
👉 Explore advanced security settings
Frequently Asked Questions
What is the difference between a login password and a trading password?
Your login password grants access to your OKX account dashboard. Your trading password is a separate, additional security measure required to confirm withdrawals and other critical financial transactions, providing a second layer of protection for your assets.
I'm not receiving the SMS verification code. What should I do?
First, check that your mobile device has a strong signal and that your number is correctly registered in your OKX account settings. Ensure your phone is not blocking messages from short codes. If the issue persists, try the email verification method or contact OKX support for assistance.
How often should I change my trading password?
It is a good security habit to change your critical passwords periodically, such as every three to six months. Change it immediately if you suspect any security breach or unusual account activity.
Can OKX support staff ask me for my trading password?
No. Legitimate OKX customer support representatives will never ask you for your password, 2FA codes, or private keys. Any such request is a scam. Always communicate through official channels found on the OKX website.
What makes a strong trading password?
A strong password is long (ideally 12+ characters), uses a random mix of character types, and is not based on dictionary words or personal data. A passphrase made of multiple random words is also a very secure option.
What should I do if my account is compromised?
If you suspect unauthorized access, immediately change your login and trading passwords, revoke any active API keys, and contact OKX support directly through official channels to secure your account.