Making a deposit into your OKX account is a straightforward process when using the mobile application. This guide will walk you through each step to ensure your funds are transferred safely and efficiently, whether you are depositing Bitcoin, Ethereum, or any other supported cryptocurrency.
Step-by-Step Deposit Instructions
Step 1: Access the Deposit Feature
You can access the deposit function in two simple ways:
- Open your OKX app and tap the Deposit button directly on the home screen.
- Alternatively, navigate to the Assets section from the bottom menu, then select Deposit.
Both methods will lead you to the same deposit interface.
Step 2: Select Cryptocurrency and Network
Choose the specific crypto asset you wish to deposit. After selection, you must also choose the deposit network. It is critical that you select the same network on both OKX and the platform you are withdrawing from to prevent loss of funds.
Step 3: Use Your Deposit Details
Your deposit address and QR code will be automatically generated. You have two convenient options to complete the transfer:
- Copy the deposit address and paste it into the withdrawal platform's app.
- Or, use the external platform's app to scan the QR code displayed in your OKX app.
👉 Get your secure deposit address here
Step 4: Choose the Receiving Account
In the Deposit to field, select which of your OKX accounts (such as Funding, Trading, or Savings) should receive the incoming transaction.
Step 5: Share Deposit Details (Optional)
If needed, you can tap Share deposit info to easily send the address to others via messaging apps or email.
Important Deposit Considerations
- Network Matching: Always confirm that the cryptocurrency and network (e.g., ERC20, BEP20, TRC20) are identical on both the sending and receiving ends. A mismatch will result in a permanent loss of assets.
- Minimum Deposit Amount: Each crypto has a minimum deposit amount, which is displayed on the deposit page. Transfers below this minimum will not be credited to your account.
- Confirmation Requirements: The number of network confirmations needed for a deposit to be credited is also shown on the deposit page.
- Memo/Tag Requirements: Some cryptocurrencies, like XRP or EOS, require both an address and a Memo/Tag (a string of numbers) for a successful deposit. Forgetting to include the Memo/Tag will lead to a loss of funds.
Frequently Asked Questions
What is the minimum amount I can deposit?
The minimum deposit amount is different for every cryptocurrency and is clearly stated on the deposit screen before you finalize the transaction. Always check this amount to ensure your deposit is successful.
What should I do if my deposit hasn’t arrived?
First, check the transaction ID (hash) on the relevant blockchain explorer to see its status and number of confirmations. If it has sufficient confirmations and your OKX account still hasn't received it, ensure you selected the correct network and used the right address and memo (if required). Contact OKX support with the transaction hash for further assistance.
Why do I need to select a network for my deposit?
Blockchains are separate networks. Selecting a network ensures that the transaction is broadcast on the correct blockchain. Sending coins on the wrong network (e.g., sending BTC on the BSC network) will result in the loss of your funds.
Is it safe to share my deposit address?
Yes, it is perfectly safe to share your deposit address with others so they can send you funds. However, never share your private keys, seed phrase, or account password with anyone.
What is a Memo or Tag, and when do I need it?
A Memo or Tag is an additional identifier used by some centralized systems (like exchanges for XRP or Stellar) to identify which user account a deposit is for. When depositing these assets, you must include the correct Memo provided by OKX in the withdrawal form of the sending platform.
Can I deposit any cryptocurrency into my OKX account?
You can only deposit cryptocurrencies that are officially listed and supported by OKX. Always use the search function within the OKX app's deposit section to find the specific asset you want to deposit.