Making a cryptocurrency deposit into your exchange account is one of the most fundamental actions for any trader or investor. This guide provides a clear, step-by-step walkthrough for depositing digital assets directly through your mobile device, ensuring your funds arrive safely and efficiently.
Whether you are funding your account for the first time or simply need a quick reminder of the process, these instructions will help you navigate the deposit flow within the app with confidence. The key to a successful transaction always lies in paying close attention to the selected cryptocurrency and its corresponding network.
Step-by-Step Guide to Depositing Crypto
Follow these straightforward steps to deposit assets into your OKX account via the mobile application.
1. Accessing the Deposit Feature
There are two primary ways to navigate to the deposit section within the OKX app:
- From the app's homepage, locate and tap the "Deposit" button.
- Alternatively, go to the "Assets" tab and then select the "Deposit" option.
Both paths will lead you to the same interface to begin your transaction.
2. Selecting Your Crypto and Network
Once on the deposit screen:
- Choose the specific cryptocurrency you wish to deposit from the list of available assets.
- After selecting the asset, you must carefully choose the deposit network. This is a critical step.
Your deposit details will then be automatically generated by the system.
3. Choosing the Destination Account
A field labeled "Deposit to" will allow you to select which of your internal OKX accounts (such as Funding, Trading, or Earn) will receive the incoming transaction. Ensure you select the correct destination for your needs.
4. Completing the Transfer
You now have the information needed to send funds from your external wallet or another platform.
- Tap the "Copy" button to copy the unique deposit wallet address to your device's clipboard. You can then paste this address into the withdrawal field of your sending platform.
- Alternatively, you can use the QR code displayed on the screen. Simply scan it with your external wallet app to pre-fill the address field.
For your convenience, you can also use the "Share deposit details" function to easily send the address information to yourself or others.
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Critical Considerations for a Successful Deposit
To prevent the permanent loss of your assets, you must adhere to the following security warnings. Most errors occur when these basic rules are overlooked.
- Match Networks and Assets: The chosen cryptocurrency and network must be identical on both OKX and your external sending platform. Sending USDT on the TRON network to a USDT address on the Ethereum ERC-20 network will result in the loss of your funds.
- Check Minimum Deposits: Each asset and network has a minimum deposit amount, which is clearly displayed on the deposit page. Transactions sent for less than this minimum will not be credited to your account.
- Understand Tags/Memos: Certain cryptocurrencies, like XRP or XLM, require both an address and a destination tag/memo (usually a string of numbers). You must enter both the deposit address and the correct tag/memo from your OKX deposit page into your sending platform. Omitting the tag/memo will lead to a loss of assets.
Always double-check all address characters and network information before confirming any transaction on your external wallet. Blockchain transactions are irreversible.
Frequently Asked Questions
What does "awaiting deposit" mean?
This status means OKX has detected your transaction on the blockchain network but is waiting for it to achieve the required number of confirmations. Once enough network confirmations are received, the status will change to "success," and the funds will be available in your account.
How long does a crypto deposit usually take?
Deposit times vary significantly based on network congestion. They can be nearly instant for some networks or take anywhere from several minutes to over an hour during periods of high traffic. You can track the progress using the transaction ID (TXID) on a blockchain explorer.
What should I do if my deposit hasn't arrived?
First, check the transaction status using the TXID on a blockchain explorer. If it shows many confirmations, ensure you met the minimum deposit and used the correct network and tag (if applicable). If the issue persists, contact OKX support with your TXID ready.
Is there a fee for depositing crypto?
OKX does not charge a fee for depositing cryptocurrencies. However, the network itself (e.g., Ethereum, Bitcoin) will charge a gas or transaction fee, which is paid to the miners/validators. This fee is deducted by your sending platform, not OKX.
Can I cancel a deposit once it's been sent?
No. Cryptocurrency transactions are immutable and cannot be canceled, reversed, or altered once they are broadcast to the network. This is why verifying all details before sending is absolutely essential.
What is a deposit confirmation?
A confirmation occurs when a transaction is successfully included in a block on the blockchain. Each subsequent block added is another confirmation. OKX requires a set number of confirmations to ensure the transaction is permanent and secure before crediting your account.