Navigating the world of digital asset trading can seem complex, but with the right guidance, processes like account verification become straightforward. This guide focuses specifically on the OKEx C2C trading platform, detailing the essential steps for identity verification, which is crucial for a secure and seamless trading experience.
If you have previously registered an account with OKCoin, OKCoin International, or OKEx, you can use those existing credentials to log in directly to the C2C trading platform.
Understanding the Verification Process
Completing your identity verification is a fundamental step to access the full functionalities of the C2C investment and trading zone. It is a security measure designed to protect both buyers and sellers.
Important Note: For single transactions that do not exceed 100,000 CNY in the C2C investment trading zone, only Level 1 Identity Verification is required. There is no immediate need to complete advanced verification for these transactions.
Step-by-Step Verification Guide
Follow these clear steps to complete your identity authentication on the platform.
Level 1: Basic Identity Verification
This initial step is designed to be quick and simple, granting you access to begin trading.
- Navigate to "Personal Center" -> "Basic Settings" -> "Identity Verification".
- You will be prompted to fill in your personal details, including your full name and government-issued identification number.
- After submitting this information, your basic (Level 1)认证 (authentication) will be complete.
Level 2: Advanced Identity Verification
For users who wish to engage in larger transactions, specifically single trades exceeding 10,000 CNY, advanced verification is necessary.
- Upon completing Level 1, you will see an option to "Continue to complete Level 2 verification". Click on it to proceed.
You will be required to upload three specific photographs:
- The front side of your identity document.
- The reverse side of your identity document.
- A photograph of yourself holding your identity document.
- Carefully upload the required images and click "Submit" to complete Level 2 identity verification.
A Note on Video Verification
The platform may also list a video verification step. The instructions typically guide users to download a mobile app to complete this process via a "My" -> "Identity Verification" section.
👉 Complete your secure verification process here
Please be advised: This video verification functionality may not be immediately available on the app and could be pending a future update. Users are recommended to complete Level 1 and Level 2 verification, which are sufficient for most trading activities, while awaiting further announcements regarding video authentication.
Frequently Asked Questions
Q1: I already have an OKCoin account. Do I need to create a new one for OKEx C2C trading?
A: No, you do not. The platforms are integrated. You can use your existing OKCoin, OKCoin International, or OKEx account credentials to log in directly to the C2C trading platform.
Q2: What is the difference between Level 1 and Level 2 verification?
A: Level 1 verification requires basic personal information and allows for smaller transactions. Level 2 verification requires document uploads and is mandatory for conducting larger single transactions above a specific value threshold, enhancing security for high-value trades.
Q3: Is video authentication mandatory to start trading?
A: Currently, video authentication is not a mandatory step for initiating trades on the C2C platform. Completing Level 1 and Level 2 verifications is sufficient for the vast majority of users to access the trading zones and their corresponding transaction limits.
Q4: Why is identity verification necessary on a trading platform?
A: Identity verification is a critical security and compliance measure. It helps prevent fraudulent activities, money laundering, and ensures a safer trading environment for all participants by adding a layer of account protection.
Q5: How long does the verification process usually take?
A: The basic Level 1 verification is typically processed instantly. Level 2 verification, which involves manual checks of uploaded documents, may take a short period for review and approval. The platform aims to process these requests as quickly as possible.
Q6: What should I do if my verification application is rejected?
A: If your verification is rejected, carefully review the reason provided by the platform. It is often due to unclear document photos or mismatched information. Ensure all uploaded images are clear, legible, and that the information you provide matches your official documents exactly before resubmitting.